WARRANTY & SERVICING

 

Our scooters are covered by a 12 month warranty

Enjoy Peace of Mind with a 1 Year NZ Backed Warranty and NZ Stocked Parts

ELECTRIC MOTORS

  • Free from defects in material and workmanship for 1 year from original retail purchase.
  • Motor warranty will be voided if the motor is opened and modified by the customer. Any motor maintenance should be performed by Electric Scooters Canterbury Ltd.
  • In the instance of any malfunction or damage please contact Electric Scooters Canterbury Ltd for technical support.

FRAME

  • Free from structural defects in material and workmanship for 1 year from original purchase from Electric Scooters Canterbury Ltd.
  • Warranty does not cover damage caused by impact damage, misuse, cross threading, or other damage caused by attempted repair by unauthorised service personal.

BATTERY

  • Free from defects in material and workmanship for 1 year from original purchase from Electric Scooters Canterbury Ltd.

PARTS / COMPONENTS

  • Free from defects in material and workmanship for 1 year from original purchase from Electric Scooters Canterbury Ltd

These warranties do not apply to parts or components subject to normal wear and tear (e.g. tyres, tubes, cables, foot-pad, brake pads).

Further, these warranties do not apply where:

  • The Scooter has been used otherwise than in accordance with the instructions set out in the manual.
  • The Scooter has not been maintained in accordance with the user manual.
  • The Scooter has been used for an activity that is not consistent with the intended use of the Scooter.
  • Any modifications or repairs have been made, unless approved and authorised by Electric Scooters Canterbury Ltd Limited.

Where warranty conditions are met, defective Scooters or components will be repaired or replaced at Electric Scooters Canterbury Ltd discretion.

These warranties do not detract from the guarantees under the Consumer Guarantees Act 1993. All other conditions or warranties, which might otherwise be implied by statute or common law, are expressly excluded to the maximum extent permitted by law.

SERVICING

Electric Scooters Canterbury can back up all our scooters with servicing and spare parts. We can service your scooter to keep it safe and operating at full efficiency.

Our scooters are very reliable but if it does have an issue we can get it repaired and you up and running again, so you won’t get caught out with a scooter that can’t be fixed.

Enjoy Peace of Mind with a 1 Year NZ Backed Warranty and NZ Stocked Parts